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FAQ
The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.
  • Regular FAQ
  • I want to buy your products, how can I pay?

    You can pay via T/T , L/C , WEST UNION , ESCROW , PAYPAL , ETC. Especially ESCROW, which is guaranteed by Alibaba.com. It is safe and effective.

  • How can you guarantee the quality?

    2 year's warranty against B/L date. If quality problem occurs, we promise to replace goods or return your payment accordingly.

  • If we don’t find what we want on your website, what should we do?

    You can email to till us the descriptions and pictures or send us samples, our professional stuff will work on it and make samples for your comfirm ASAP.

  • Can we get samples for quality testing?

    Yes, we are glad to send 1pc for quality testing if we have the item you need in stock.

  • Package?

    1.EPE foam and plywood case suitable for shipping & air; 2.Single packing with carton; 3.Specical packing which in line with clients' request.

  • Shipping?

    1. By sea, for FCL, LCL; 2. Customers specifying freight forwarders or negotiable shipping methods!

  • Delivery time?

    Within 15 days after recived the deposite.

  • Payment Terms?

    30% prepayment before production, 70% balance before delivery.

  • MOQ?

    1 pc

  • What is the size and the temperature of the door?

    The products are customized, it depends on your project. Also our normal size is 30'' x 75''. And the normal temperature is 0 °C ~8 °C for refrigerator, -18 °C ~-22 °C for freezer. The temperature based on your demand.

  • Regular FAQ

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